Privacy Policy

Privacy Policy

Introduction

At https://mis-sold-finance-2.dreamdwellings.net (hereafter referred to as “Mis Sold Finance,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data and Privacy Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mis-sold-finance-2.dreamdwellings.net
  2. All associated mobile and desktop applications
  3. Services and products offered through our platform
  4. Any third-party links or integrations accessible from our site

Please note that this policy does not extend to the privacy practices of external platforms, applications, or services you access through links on our website, as they are governed by their individual privacy policies.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You use any of our applications or services, either directly or as an authorized user.
  2. You visit and engage with our websites linked to this policy.
  3. You receive communications from us, including but not limited to newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, investment portfolios, or loan details, as voluntarily provided by users.
  4. Purchase Information: Items bought from our platform, including purchase dates, quantities, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: Geographic location data when you use our services on a mobile device.
  7. Feedback: Comments, reviews, and responses provided by users to enhance our services.
  8. Social Media Information: Data obtained from social media platforms (if connected) to provide personalized content.
  9. Product Information: Preferences, interactions, and inquiries related to our products.

We collect this data through various means, including direct user input, interactive sessions with our applications, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal information with us for the purposes outlined in this policy.

Cookies

Mis Sold Finance uses cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site, maintaining user sessions, and providing basic functionality.
  • Preference Cookies: Remembering user preferences, language settings, and ad choices to personalize content.
  • Analytics Cookies: Tracking website usage and visitor behavior to improve services, measure performance, and understand trends.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure privacy. Our retention periods may vary based on factors such as:

  • Legal obligations
  • Financial record-keeping requirements
  • Customer service and support needs
  • Statistical analysis and research

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including but not limited to:

  • Access, request corrections, or deletions of your data
  • Restrict or object to the processing of your data
  • Data portability, allowing you to transfer data to another controller
  • Withdraw consent at any time (where consent is required)
  • Initiate an appeal or complaint with our privacy officer

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the information provided below.

Changes to Policy

Mis Sold Finance reserves the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For any questions, concerns, or requests related to your privacy: